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Please feel free to contact us via email at ithelp@biochem.umass.edu or ithelp@chem.umass.edu! We are here to help with desktop, server, and networking support. We can also consult on new projects, information security, and just about anything else technology-related.

If you need HELP right now, please visit this link: HELP

Configuring Outlook to use with your Google email account (Video)

Configuring your Google mail account in Thunderbird (Video)

Transitioning to two factor authentication

Working Remotely

Services offered by BMB/Chemistry IT

Are you a new Department member?

Quick Links by Category

Accounts

Set your LDAP password
(must be on campus or use UMass VPN)

Request an LDAP account
(for BMB or Chemistry)
Please make sure you are logged out of all Google accounts

BMB & Chemistry LDAP Account information

University Accounts

policies and procedures

Computer Support for university-owned computers

Acceptable Use Policy

UMass IT Policies

BMB and Chem Network

Register a Device for the Network

software