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Please feel free to contact us at ithelp@biochem.umass.edu or ithelp@chem.umass.edu! We are here to help with desktop, server, and networking support. We can also consult on new projects, information security, and just about anything else computer-related.

If you need HELP right now, please visit this link: HELP

Services

Services offered by the BMB and Chem IT Team

Are you a new Department member?

Follow this link for steps to take as a new Department member

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Accounts Set your LDAP password (for BMB or Chemistry) Request an LDAP account (for BMB or Chemistry) Please make sure you are logged out of all Google accounts BMB & Chemistry LDAP Account information University Accounts	policies and procedures Computer Support for university-owned computers Acceptable Use Policy UMass IT Policies Security Computer Purchases
BMB and Chem Network Register a Device for the Network Wired Wireless	software OriginPro 2018 ChemDraw Prime 17.1